Hotels • Restaurants • Bars

Smart Service Device

A modern, touch-based device that lets guests browse menus, place orders, request services, and make instant payments. Wi-Fi powered, IoT ready.

Browse menus Instant ordering Quick payment Staff notified
Join Waiting List See features
Haidware Smart Service Device

Serve faster with fewer touchpoints

Replace slow, staff dependent steps waiting for menus, placing orders, and chasing bills with a single device. Guests only meet staff when food or services arrive.

  • Touchscreen interface that guests can navigate at their own pace.
  • Orders and payments are sent instantly to your dashboards; kitchens and bars receive real time notifications.
  • Menus update dynamically no outdated or unavailable items.

Key features

Interactive Touchscreen

Guests browse the menu and explore services at their own pace.

Instant Ordering

Skip the wait for a waiter. Orders are placed directly from the device.

IoT-Ready & Cloud Dashboards

Skip the wait for a waiter. Orders are placed directly from the device.Fully integrated for staff alerts, order tracking, and payments.

Seamless Payment

Secure, built-in payment options no waiting for the billSkip the wait for a waiter. Orders are placed directly from the device..

Real-Time Staff Notifications

Skip the wait for a waiter. Orders are placed directly from the device.

Dynamic Menu Updates

Menus are always up to date. No outdated items, no unavailable dishes.

Benefits for Guests
  • No waiting for menus or staff availability
  • Faster ordering & reordering
  • Cashless, stress free payment
  • Better control over the dining experience
Benefits for Businesses
  • Reduce staff workload on repetitive tasks
  • Increase table turnover with faster service
  • Eliminate missed or wrong orders
  • Improve customer satisfaction and loyalty

How it works

From browse → order → pay → notify—fully digital and effortless.

1) Browse

Guests explore menus and services on the touchscreen.

2) Order

Items are added and sent directly to your cloud dashboards.

3) Pay

Secure, instant payments—no waiting for the bill.

4) Notify

Kitchen/bar receives real-time notifications for fast fulfillment.

Why this matters

This device makes traditional service models obsolete streamlining operations, improving efficiency, and giving guests a modern, digital-first experience

  • Faster service
  • Happier guests
  • Higher revenues

Be part of the change

The Smart Service Device is Haidware’s upcoming innovation that will redefine service for businesses worldwide. Designed to bring IoT, touchscreen convenience, and Wi-Fi powered digital service to the hospitality industry

We’ll reply with timelines, pricing, and pilot options.