Hospitality operations · Powered by Haidware

Give guests a simpler way to order and request service.

Haidware Hospitality Service OS connects guest ordering with the staff workflow. Guests scan a QR code from their room or table, browse what the venue offers and send requests to the team.

Open Hospitality Service OS View touchscreen device · ₦250,000
For guests and staff

One connected service flow.

Guests use their own phones to place orders, while the venue team receives requests in its service workflow.

01 / Discover

Scan a room or table QR code.

Guests can start from their phone without installing a separate app or waiting to reach staff.

02 / Request

Browse and send an order.

Menu items and service requests are presented in a clear digital flow for the guest.

03 / Fulfil

Staff receive the request.

Orders reach the hospitality workflow so the right team can review, prepare and fulfil them.

Choose your setup

QR service or a dedicated touchscreen.

Use QR codes with guests’ own phones, or add a touchscreen device to your guest-facing setup. The device is available for ₦250,000.

See the device and service options
Venue payments

Payments go to your business.

Guests pay the venue directly using the venue’s designated bank account. Haidware provides the digital service flow; the venue receives its payment.

Ask about onboarding and setup →
Ready to explore?

See the Hospitality Service OS in action.

Continue to the live hospitality platform, or contact Haidware to discuss QR onboarding for your hotel, lounge or restaurant.

Visit the live platform Contact Haidware